Yes. Social media is one of the fastest growing forms of custom service and if you’re not there to answer your customers, they won’t be happy. Additionally, it helps with your reputation management. You need to be part of the conversation. And something that most don’t think about – it affects your search engine optimization efforts. Social media is a great way to build backlinks to your site and help your SEO.
Having a good page rank is pivotal to digital marketing. Over 90% of click-throughs occur on the first page. This means, if you are not on the first page for your keywords, you are likely not being found by your audience.
Facebook, Twitter, Google+, LinkedIn as well as industry solutions such as (but not limited to) Pinterest, Houzz, Yelp, Avvo, etc.
It depends on your industry and client base. B2Bs should be on LinkedIn. B2Cs should be on Facebook. There are a lot of factors that come into play when developing a social media strategy. Research of platforms and competitors is required as well as a clear vision for goals and objectives. We can help you put together a social media strategy, just call us.
There are too many social media sites to list them all but the most popular social sites are
(Visit eBizMBA for a more detailed list);
Facebook – 900,000,000 estimated monthly visitors